General Information A Loyalty Program is the top element in Loyalty Management. The Loyalty Program contains the reward rulem groups and reward rules related to the program. Loyalty members are linked to the loyalty program with.

Tier Management The loyalty program further defines the tiers to classify the loyalty members into tier levels. The loyalty program type defines the tier groups available in the.This is defined in the following customizing: SAP Customizing Implementation Guide Customer Relationship Management Marketing Loyalty Management Loyalty Programs Define Profiles for Loyalty Program Types Once a membership is created, the tier group gets assigned the membership and the entry tier level taken from the customizing is assigned. Point Management Loyalty points are used to influence and reward members in the loyalty program.

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Shaw Piano Company Serial Number. The points available for a loyalty program are taken from the loyatly program type customizing: SAP Customizing Implementation Guide Customer Relationship Management Marketing Loyalty Management Loyalty Programs Define Profiles for Loyalty Program Types The point type defined in customizing is available in the. The members can earn and redeem points of the type defined in customizing. The points are stored in the point account within the.

For those of you who have already tried to get data out of Loyalty component in SAP CRM, this short document is maybe too late. For those of you just starting, please, keep in mind you are really lucky! Broadcom Bluetooth Driver Windows 2008 R2 here. As a short introduction we have to say that for BW consultants used to work with SAP ERP, working with SAP CRM for the first time will require a short period of adjustment. You will have to get used with new objets, new names and a different table structure.

The good news for you is: some of us have already walked this path! This document will describe how to create a SAP CRM Loyalty generic datasource with the main fields necessary to perform key analysis related to loyalty in SAP NetWeaver BW (SAP BW). The goal is to explain step by step how to perform the following activities: • Create a view based on SAP CRM Loyalty tables; • Create a generic datasource based on that view; • Include new fields from other tables in the generic datasource; • Create an ABAP routine to populate the new fields.

We will use the following SAP CRM Loyalty tables:: • LOYD_PT_TXN – Loyalty Management Point Account Transaction; • LOYD_MEM_MEMBER – Loyalty Menagement: Database Table for Member; • LOYD_MSH_MEMS – Loyalty Membership Table; • LOYD_MA_SPECATTR – Table for member activity specific attributes; • LOYD_MA_GENATTR – Table to store member activity generic attributes; • CGPL_PROJECT – Project Planning: Attribute Table for Project Headers. Step 1) Create a View based on LOYD_PT_TXN table: First we must create a view with the main loyalty tables, here we will use only the LOYD_PT_TXN table, which stores main loyalty transactional data, as amount of points, transaction reason, point type, among others. Fields from other tables will be inserted later by the Appended structure. In the SAP CRM system, go to transaction SE11 to create the view. Select the “View” option and enter a technical name for your view. In this case, our view will be the “ZCRM_LOY_01.” Click Create. Select the view type.